Effective Date: 5/1/2025
Havenpoint Home Management, LLC
Location: Long Beach Island, NJ
Contact: legal@havenpointhm.com

1. Information We Collect

We collect and process the following categories of personal information:

• Contact Information: Name, email, phone number, and home address (if provided)

• Scheduling Information: Data collected via third-party calendar integrations (e.g., Google)

• Payment Information: When making payments, your information (such as card number, billing address) is processed securely via Stripe, our third-party payment processor. We do not store your payment details.

• Device & Usage Data: Includes IP address, browser type, operating system, time on site, and navigation behavior

• Cookies & Analytics: Used to collect anonymized user behavior data via Google Analytics

• Marketing Data: Voluntarily submitted data for promotions or newsletter sign-up

2. How We Use Your Information

We may use your data to:

• Respond to inquiries and manage service scheduling

• Enable secure online payments via Stripe

• Operate and improve our site through analytics

• Send marketing communications (opt-out available)

• Provide secure access to your customer portal

• Ensure legal compliance, fraud prevention, and IT security

• Comply with payment industry standards (PCI-DSS via Stripe)

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Enable essential functionality (login, scheduling, form completion)

• Analyze site performance (Google Analytics)

• Store user preferences

• Prepare for future advertising and retargeting

Cookie Categories:

• Essential – Site functionality (non-optional)

• Performance – Site usage metrics

• Functional – Preferences and personalization

• Advertising – Retargeting, once activated

Users can manage cookie settings via browser tools. Disabling cookies may reduce functionality.

4. Information Sharing

We do not sell personal data. We may share it with:

• Stripe – For payment processing

• Google Analytics – For site analytics

• CRM & email vendors – For support and marketing

• IT vendors – For hosting, security, and maintenance

• Government agencies – When legally required

• Successor entities – In the event of a merger, acquisition, or business transfer

All vendors operate under contracts requiring appropriate data protection safeguards.

5. Data Security

We implement appropriate administrative, technical, and physical measures to protect your personal data. However, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights & Choices

• Access, update, or delete your data

• Opt out of promotional emails via footer links

• Adjust cookie preferences via your browser

• Submit privacy-related requests via our contact information below

We will not discriminate against you for exercising these rights.

7. Children’s Privacy

We do not knowingly collect personal data from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly upon notification.

8. Geographic Scope

Our services are offered only in New Jersey. We operate entirely within the United States and do not intentionally collect data from other jurisdictions.

9. Do Not Track

Our site does not currently respond to “Do Not Track” (DNT) signals. We may revisit this practice in the future.

10. Changes to This Policy

If this policy is updated, we will revise the effective date above and post changes on this page. Significant updates may be communicated via email or through the customer portal.

11. Contact Us

If you have questions, requests, or concerns about this policy, contact:
📧 legal@havenpointhm.com
📍 Havenpoint Home Management, Long Beach Island, NJ